Our Services

At a glance

Guest service

Good to know

When you are our guest here at the Hotel Continental, we provide you with personal assistance for any of your questions. For the sake of simplicity, we have compiled information on some of the most important things. We are at your service at any time for any other questions you may have.


Arrival in Zermatt

Zermatt is a car-free village. Cars already start their holidays five kilometres away from Zermatt, at the car park in Täsch. From Täsch, the Matterhorn Gotthard Bahn ferries guests to Zermatt at 20-minute intervals. A taxi service is also available on request.

Check-in / Check-out

Check-in is after 3 p.m. on the day of your arrival, and checkout is prior to 11 a.m. on the day of your departure.

Seasonal and opening hours

All seasonal and opening hours of the Hotel Continental at a glance.


Be treated to a lavish breakfast buffet, served every morning from 7 a.m. to 10.30 a.m.


Guests are welcome to leave their luggage at the hotel.


Pets are permitted in the hotel at a cost of CHF 25.00 per night. Pets must always be accompanied by their owners.


We would be happy to provide you with cots or cribs, or to reserve a family room for you.


Please contact our concierge for information and reservations.

Cable-car tickets/ski passes

Ski passes may be purchased from the ticket office at the Gornergrat Bahn. Guests are welcome to leave their equipment in the hotel’s ski room, which also features heated ski boot lockers.

TV and radio

Your room offers cable TV and digital radio, including stations from around the world.

Wireless Internet

Wireless Internet is available at no charge in all rooms and public areas of the hotel.